September 2000

JEWELRY INSURANCE ISSUES (formerly IM News), provides monthly insight and information for jewelry insurance agents, underwriters and claims adjusters.

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Jewelry Insurance Issues

Table of Contents

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2024

Gems aren't only in jewelry - January

A new switcheroo - February

2023

Exploring the 4 Cs: Carat Weight & Cut are a team - January

Beautiful gems — but not always in jewelry - February

Rapaport's New Year Message - March

New technology, new standards for diamond cut - April

Wedding season has a new star - May

Lab-Grown Colored Gems - June

Price, value, valuation ... and limit of liability - July

Lab-Grown Diamonds – now and into the future - August

Fake diamond certificates – recurring scams and a strange new one - September

Mined or lab-made? - October

Fraud catcher: the sales receipt - November

2022

What's up with diamonds? Prices! - January

Ferreting out the Fakes - February

Vodka, caviar . . . and diamonds? - March

Conflict of Interest - April

Under the "covers" - May

Agents: Do you know who you're doing business with? - June

Brand-name fakes: a tale of jewelry, duplicity, and international intrigue - July

What is insurable jewelry? - August

Vintage Rolexes - September

Lab-Made Diamonds in the Fast Lane - October

Exploring the 4 Cs: Color – more complex than you may think - November

Exploring the 4 Cs: Clarity – for all transparent gems - December

 

2021

High-end jewelry & its docs - January

Where is gold going? - February

Hot off the press: Imposter diamonds & forged inscriptions - March

Jewelry insurers’ ethics - April

Can you spot a forgery? - May

Green Diamonds - June

Is the appraisal good enough? And is it enough? - July

Men’s Jewelry—Passing fad or wave of the future? - August

Jewelry appraisals — watches vs. jewels - September

Replacements & CAD/CAM - October

Lab-Grown Diamonds are coming your way - November

How important is the picture? Very! - December

2020

2020 Fraud Alert! Fake Lab Reports - January

Is it worth its weight in gold? - February

Grading lab-made diamonds - March

Safety deposit boxes - April

Evaluating a jewelry appraisal - May

Verifying the Lab Report - June

When you need a jewelry appraisal, what do you do? - July

Calling a diamond a diamond - August

Diamond clarity meets Artificial Intelligence - September

Mined or Lab-made: Who knows? - October

Covid 19 & jewelry insurance - November

Gem Enhancement’s slippery slope - December

2019

Gem Certificates again at issue - January

Yogo sapphires – What's in a name? - February

Lab-made diamonds: pricing, grading, valuation - March

What is an "eco-friendly" diamond? - April

GIA report: What's left out - May

A tale from the Caribbean - June

Lab-Grown diamonds are taking off - July

Brand impersonators & counterfeit jewelry - August

Lab reports for colored gems - September

FTC Guidelines for jewelry - October

Selling Salvage Jewelry - November

What's in a name—a brand name, that is? - December

2018

What's a Certified Appraiser? - January

Best Appraiser Credentials - February

Are the diamonds you’re insuring real? - March

Handwritten Appraisals - April

Internet Tips for Jewelry Insurers - May

De Beers will sell lab-grown diamonds - June

Do genuine gemstones break? - July

Luxury Watches - August

Who owns the ring? - September

Insuring Bling - October

The Price of a Replacement - November

Love Is In The Air - December

2017

Moral Hazard, Documents and the Bottom Line - January

Ruby and Jade - February

How to mail a diamond - March

Jewelry Insurance Appraisal Standards: JISO - April

Describing a gem's color - May

Why not just put jewelry on the Homeowner policy? - June

GIA Diamond Reports - July

Not just a pretty face - August

Moral hazards on the rise - September

Hurricanes, fires, floods—and jewelry insurance - October

Inherent vice / wear-and-tear losses are rising - November

FRAUD UPDATE – lack of disclosure, false inscriptions & doctored docs - December

2016

Inflated appraisals—alive & well! Shady lab reports—alive & well! MORAL HAZARD—ALIVE & WELL! - January

Clarity Enhancements v. Inherent Vice - February

How green is my emerald? - March

Cruise Jewelry - What's the problem? - April

Crown of Light ® - how special is it? - May

Diamonds at Auction — Big gems, big prices, and the trickle-down effect - June

Are you sure her wedding jewelry is covered? - July

What Affects Jewelry Valuation? - August

What to look for – on the jewelry appraisal, on the cert, and on other documents - September

Growing Bigger & Bigger Diamonds - October

Scam season is always NOW - November

Ocean Diamonds - December

2015

Pair & Set Jewelry Claims and the Accidental Tourist - January

Is that brand-name diamond a cut above the others? - February

Vacation Jewelry – Insurer beware! - March

Apple's Smartwatch – The risk of a wrist computer - April

Why you should read that appraisal - May

Smoking Gun! - June

Color-Grading Diamond: the Master Stones - July

Padparadscha—a special term for a special stone - August

Jewelry Appraisal Fees - September

Insuring a Rolex - steps to take, things to consider - October

Diamond camouflage and how to see through it - November

GIA Hacked! - December

2014

Who Grades? - January

Sales, discounts, price reductions, bargains, specials, mark-downs . . . . and valuation - February

Credential Conundrum - March

Frankenwatches - April

Fakes, fakes, and more fakes - May

Marketing Confusion — What is this gem anyway? - June

12 Reasons Not to Insure a Rolex! - July

Why NOT to insure a Rolex: Reasons 5-7 - August

Why NOT to insure a Rolex: Reasons 8-10 - September

Why NOT to insure a Rolex: Reasons 11-12 - October

The Doublet Masquerade - November

Is the gem suitable for the jewelry? Is this a good insurance risk? - December

2013

Wedding Rings on HO? NO! - January

Silver: the new gold - February

Point Protection - March

Tiffany v. Costco - April

What counts in valuing a diamond? - May

Appraising Jewelry - What’s a credential worth? - June

A Cutting Question concerning vintage diamonds - July

Synthesized Diamonds - Scam update - August

Pretty in Pink - Kunzite on parade... - September

Preventing jewelry losses - October

Scratch a diamond and you’ll find . . .??? - November

Synthetics in the Mix - December

2012

Advanced Gem Lab - A deeper look at colored gems - January

Whose Diamond? - February

Appraisal Inflation - It Keeps On Keeping On - March

Big Emerald - April

Changing colors and making gems: Are we seeing "beautiful lies"? - May

Diamonds - Out of Africa. . .or out of a lab? - June

Appraiser's Dream Contest - July

GIA & the Magic of Certificates - August

Pricey when it’s hot: What happens when it’s not? - September

Fooling With Gold - October

Tanzanite – December's stone - November

Branding Diamonds - What do those names mean? - December

2011

Unappraisable Jewelry - January

Replicas - Are they the real thing? - February

Composite Rubies- From bad to worse - March

Jewelry Hallmark - A Well-Kept Secret - April

Non-Disclosure: Following a Trail of Deception - May

Preserving the Diamond Dream - June

Spinel in the Spotlight - July

Jewelry 24/7 - Electronic Shopping - August

Diamond Bubble? - September

Disclosure: HPHT - October

"Hearts & Arrows" Diamonds - November

How a Gem Lab Looks at Diamonds - December

2010

Emeralds - And What They Include - January

Pink Diamonds: From Astronomical to Affordable - February

Palladium-the Other Precious White Metal - March

Bridal Jewelry - April

The Corundum Spectrum - May

How Photos Cut Fraud - and help the insured - June

The Price of Fad - July

Old Cut, New Cut-It's All about Diamonds - August

EightStar Diamonds-Beyond Ideal - September

The Hazard of Fakes - October

Jewelry with a Story - November

Counterfeit Watches - December

2009

Blue Diamond-cool, rare and expensive-sometimes - January

Turning Jewelry into Cash—
Strategy in a Bad Economy
- February

Enhancing the Stone - March

Being Certain about the Cert - April

Every Picture Tells a Story - May

Color-Grading Diamonds - June

The Newest Diamond Substitute - July

What Happens to Stolen Jewelry - August

Jewelry As an Investment - September

Black Diamond: Paradox of a Gem - October

Protect Your Homeowners Market—Keep Jewelry OFF HO Policies! - November

What’s So Great about JISO Appraisal Forms & Standards? - December

2008

Garnet - and Its Many Incarnations - January

Organic Gems - February

Do Your Jewelry Insurance Settlements Make You Look Bad? - March

Don't Be Duped by Fake JISO Appraisal - April

Diamonds in the Rough - May

The Cultured Club - June

Sapphire-Gem Superstar - July

It's a Certified Diamond! - But who's saying so? - August

FTC Decides: Culture Is In! - September

Paraiba Tourmaline – What's in a Name? - October

How Fancy is Brown? - November

CZ – The Great Pretender - December

2007

Moissanite's New Spin - January

Online Jewelry - Buying and Insuring - February

Blood Diamonds - March

Damaged Jewelry, Don't Assume! - April

Chocolate Pearls - May

Appraisal Puff-Up vs Useful Appraisal - June

It's Art, but is it Jewelry?- July

Diamonds Wear Coats of Many Colors - August

Danger! eBay Jewelry "Bargains" - September

TV Shopping for Jewelry - October

Enhanced Emerald: clever coverup - November

How do you like your rubies -
leaded or unleaded?
- December

2006

The New Platinum: A Story of Alloys - January

Ruby Ruse - February

How Big are Diamonds Anyway? - March

GIA Diamond Scandal
Has Silver Lining for Insurers
- April

Watch Out for Big-Box Retailers Insurance Appraisals - May

Mixing It Up: Natural and Synthetic Diamonds Together - June

Tanzanite - Warning: Fragile - July

Red Diamonds - August

Inflated Valuations & Questionable Certificates - September

Emeralds - October

Where Do Real Diamonds Come From? - November

Counterfeit Watches - The Mushroom War - December

2005

The Lure of Colored Diamonds - January

Synthetic Colored Diamonds - February

Watches: What to Watch for - March

When is a Pear not a Pair? - April

The Truth About Topaz - May

White Gold: How White is White? - June

One of a Kind - or Not - July

Jewelry in Disguise - August

Valued Contract for Jewelry? Proceed with Caution! - September

Antiques, Replicas and All Their Cousins - October

Grading the Color of Colored Diamonds - November

New GIA Cut Grade for Diamonds - December

2004

Synthetic Diamonds - and Insuring Tips - January

Bogus Appraisals and Fraud - February

A Picture is Worth Thousands of Dollars - March

Don't be Duped by Fracture Filling - April

Gem Scams Point to Need for Change - May

What is a Good Appraisal - June

4Cs of Color Gemstones - July

Gem Laser Drilling: The Next Generation - August

Why Update an Appraisal? - September

When to Recommend an Appraisal Update or a Second Appraisal - October

Secrets of Sapphire - November

Will the Real Ruby Please Stand Up - December

2003

Mysterious Orient:
A Tale of Loss
- January

Bogus Diamond Certificates and Appraisals - February

Can Valuations be Trusted? - March

Spotting a Bogus Appraisal or Certificate - April

Counterfeit Diamond Certificates - May

Case of the Mysterious "Rare" Sapphires - June

Politically Correct Diamonds - July

Name Brand Diamonds- September

Princess Cut: Black Sheep of Diamonds - October

Reincarnate as a Diamond - November

Synthetic Diamonds - December

2002

Irradiated Mail/Irradiated Gems - January

Fake Diamonds (Moissonite) - February

GIA Diamond Report - March

AGS and Other Diamond Certificates - April

Colored Stone Certificates - May

Damaged Jewelry: Don't Pay for Nature's Mistakes - June

The Case of the "Self-Healing" Emerald - July

Mysterious Disappearance: Case of the Missing Opals - August

The Discount Mirage - September

What Can You Learn from Salvage? - October

Gaining from Partial Loss - November

Year in Review - December

2001

Colored Diamonds - January

Good as Gold - February

Disclose Gem Treatments - March

FTC Jewelry Guidelines - April

Myths Part I: Each Piece is Unique - May

Myths Part II: Myths, Lies, & Half-Truths - June

New Trend: Old Cut Stones - October

The Appraisal Process - November

Year in Review - December

2000

Deceptive Pricing - January

Gems - Natural or Manmade - February

Jeweler/Appraisal Credentials - March

Fracture Filling - April

Salvage Jewelery - May

Gem Treatments - June

Don't Ask/Don't Tell - A Buying Nightmare - July

Laser Drilling of Diamonds - August

Jeweler Ethics or the Lack Thereof - September

Gem Scam - October

The Truth about Clarity Grading - November

Year in Review - December

 

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Jeweler Ethics

"The lack of quality appraisals in the jewelry business is amazing. Even more amazing is that people will sign their names to these 'appraisals.'
... Where are our ethics? Where are our values?"

The above quote is from a jeweler, in a letter sent to a jewelry trade magazine. He is accusing his own.

One industry journal reported that ethics was a "hot topic" at an annual jewelers' event, but went on to say that jewelers do not have a clear idea of what ethics are. The head of the Ethics Subcommittee for a national jewelers' organization said, "We can't dictate to our members what ethical practices they should follow. We need to first make them understand ethics.... Then we can proceed to put ethical practices (to) work."

Here are some ways lack of jeweler ethics affects the insurer:

FOR AGENTS & UNDERWRITING

You can avoid all these pitfalls by requiring an ACORD 78/79 appraisal, prepared by a Certified Insurance Appraiser™. It contains all relevant information in an easy-to-read format, guarantees that all necessary examinations were performed in a gem lab, and warrants that the valuation reflects the current replacement price at the appraiser's store. ACORD 78/79 also identifies the insurer as first party to the appraisal, so the insurer has direct recourse against the appraiser if the appraisal has errors or omissions.

FOR CLAIMS

In settling a claim, you can rely on an ACORD 78/79 appraisal, completed by a CIA™. The information will be complete and the valuation fair.

If the insured jewelry does not have an ACORD 78/79 appraisal, there are two basic steps to follow to be sure you are not paying an inflated replacement cost.

1. Gather as much information as you can about the jewelry. Use ACORD 18, Jewelry Underwriting and Claim Evaluation, to analyze the appraisal for key descriptive content. If ACORD 18 indicates that you are lacking crucial information, ask the policyholder if there is a sales receipt (which may contain more information). Ask where the jewelry was purchased (retailers are known for the quality of their merchandise). Ask if the policyholder has a photograph of the jewelry or of herself wearing the jewelry. If there is no photo, and if the appraisal is really lacking in descriptive information, ask her to make a drawing (even a very rough drawing can be useful).

2. Use the information you have to get competitive bids for a replacement. Do not disclose the customer's name, the policy, the agent, the original valuation or sales price, or the store where the jewelry was purchased. Tell the jeweler only the information from the ACORD 18 form (do not give the jeweler the ACORD 18 form, or he will see what information is missing and may be tempted to embellish the qualities of the jewelry he offers you). Competitive bidding insures that you get the best price available. And be sure to get a written guarantee — or better yet, an ACORD 78/79 appraisal—with the replacement.


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